Acceptable Use Policy

Purpose

This policy protects the deliverability, integrity, and reputation of the GetScaled platform and everyone who sends on it. It applies to all messages sent through any GetScaled channel.

Prohibited content

• Unlawful, deceptive, or fraudulent content, including phishing and misrepresentation of identity.
• Content that violates the rights of others, including intellectual property and privacy rights.
• Content prohibited by carrier, channel, or jurisdiction rules for the destination of a message.

Consent & compliance

Senders are responsible for having the required consent for their audiences and for complying with applicable law and regulation, including CAN-SPAM, TCPA, COPPA, CCPA, and GDPR where they apply. Suppression and opt-out requests are honored automatically across every channel.

Deliverability protection

We monitor sending behavior in real time. Campaigns that threaten shared reputation - unusual complaint rates, invalid targeting, or spam-like patterns - may be paused automatically while we work with you to resolve the cause.

Reporting

To report a violation of this policy, contact abuse@getscaled.com.