Terms of Service

The following details the policies statement and terms of service for GetScaled Inc.

What we sell

GetScaled is a consumer activation platform that engages users via AI-customized, CAN-SPAM compliant communication. We do not charge for access to our data, and only charge based on the volume of messages sent. Our pricing model is based on a standard media buying structure of CPM (Cost Per Thousand) messages sent. Our precise costs vary from industry to industry, so submit a contact request in order to receive a customized quote.

Our purchase currency

GetScaled operates primarily within the United States, and therefore all pricing is based on the US Dollar.

Customer service contact information

If you have any questions or concerns regarding current campaigns or service, please contact us at service@getscaled.com.

Fulfillment policies

• Refund policy - Refunds for GetScaled services are available via a request submitted via sending an email to support@getscaled.com. All refund requests will be reviewed and responded to within 72 business hours.
• Delivery policy - GetScaled delivers campaign update reporting via customer-specific performance dashboards. If for any reason you do not have access to your dashboard, simply email support@getscaled.com.
• Return policy - As a service-based organization, returns are not eligible. However, if you would like to request a refund of payments made, simply email support@getscaled.com.
• Cancellation policy - Campaigns can be canceled at any time during the contracted campaign period with 30 days written notice. Simply email support@getscaled.com in order to cancel your campaign.

Legal restrictions

As an upstanding member of the media delivery community, GetScaled Inc. will not engage in any activity that violates CAN-SPAM, COPPA, CCPA, or GDPR regulations.

Privacy policy

Please follow this link to view our site’s privacy policy.

GetScaled business address

99 Wall Street #1375, New York, NY 10005

Special promotions

GetScaled does not offer special promotions or discounts unless previously negotiated with specific clients on a case-by-case basis.

Site security

GetScaled.com complies with all PCI Security standards.

Payment methods

GetScaled accepts payments via ACH transfer, or by Visa, Mastercard, or American Express through our payment processing provider Stripe.